Frequently Asked Questions

1. What are the services provided at consult herbal?

At consult herbal, we provide a comprehensive assessment intake form to assess the health status of patients. You can have a consultation session with our expert Herbalist Ajmal Khan, for detailed insight into the aetiology and management of your health issue. We also offer free herbal prescriptions to all of our clients.

2. What can I expect from the consultation session?

The consultation sessions vary from client to client depending on their specific needs. As a client, you will be in control of this session, you will decide if you want to follow any advice, or try any supplement or plan. 
This session will address all your health issues and their contributing factors like food choices, physical endurance, stress, and other lifestyle choices. Instead of using the same hack, we believe in a more personalised approach capable of addressing all your health problems.
This session provides the clients an opportunity for self-reflection on current habits while also giving insight into potential areas where improvements or restrictions could be made to lead a healthy lifestyle. Furthermore, this session will also allow you to get answers from an expert who understands your situation instead of relying solely on online resources that rarely provide accurate information or advice. 

 How can I book a consultation session?

 You can make an appointment with us in a few easy steps:
Step 1: Choose the length and the rate of the session
Step 2: You will be connect us with the payment information.
Step 3: Transfer the payment and send proof of payment 
Step 4: After confirming your payment, you will receive the patient intake form
Step 5: Schedule the meeting on Calendly

What are the charges for the consultation session?

The rate of the consultation sessions varies depending on the length of the session:
10 mins session — 20$
30 mins session — 50$

What is the educational background of Ajmal Khan?

Sir Ajmal Khan is a certified reiki healer, hypnotist, and herbalist from the Natural Healing Institute, in California, USA. He has been working as a herbalist for over a decade. He is also the assistant director at Dawakhana Hakim Ajmal Khan (Pvt). Ltd. and has worked in clinical settings for many years. 
Overall, his career is focused on helping others naturally manage their health issues without relying solely on medication or invasive procedures. He continues to strive towards holistic wellness solutions that empower individuals everywhere to take control of their own well-being journey without sacrificing their safety along the way.

What kind of patients do you usually treat at Consult Herbal?

I treat patients with varying disorders, which may range from digestive dysfunction to abnormal lipid profile, diabetes to depression, and everything in between.
Whatever your health issue, background, or societal status may be, you will be entering a supportive, impartial, and understanding healthcare institu

What kind of care do you provide at consult herbal?

Consult herbal is primarily associated with traditional health practices. It involves guiding sessions regarding dietary and lifestyle choices and also incorporates herbalism. We do this by incorporating evidence-based research, and clinical expertise in order to provide the best individualised treatment plans.

Are your products safe to use?

All products manufactured at consultherbal have specified expiry date. The products are safe to use till the mentioned date of expiry. Any allergy or reaction shown by the body may be due to the inefficiency of the body to adapt the medicine. In any case, use of the product should be ceased until net checkup.

Are there any side effects of your products?

All the products are labeled with their expiry date. If any allergy or reaction is experienced, it may be due to the inability of the body to adapt the product. In any case, use of the product should be ceased.

Can you recommend me what products should I use?

You can take the help of virtual Hakeem available on our website. By the assistance of our Virtual Hakeem, you may be able to get the right solution for your problem.

Are your products made of natural ingredients?

All the products manufactured in the factory are made from natural herbs and ingredients. The manufacturing, packing and dispatch of the product are done under completely hygienic environment.

Is there any expiry of your products?

The expiry dates of the products are labeled on every product.

Are your products refundable?

There is no refund policy at Dawakhana Hakim Ajmal Khan.

Can I order from any other sites/pages for your products too?

We only claim responsibility for the products ordered through our official website and therefore, do not support any other site/page promoting or selling our products, hence, we are not responsible for the products purchased from any other site than ours.

What is the delivery method?

The method for delivery of products is through Leopard Courier Service or Pakistan Post which will deliver your order at your doorstep.

How can I track my order?

Leopard Courier Services Faq and Pakistan Post provide a tracking number and a portal. Once the order has departed for the delivery location, you will receive a text of your tracking id on your given contact number. You can track your order by visiting the official sites of Leopard Courier Services or Pakistan Post, insert the tracking number and it will show the details of your order.

How much time the product could take to get delivered?

The standard delivery time is 4-7working days. Once the order is place, you will receive it in next 3-4 working days.

What should I do if my order is late than the delivery time?

Once the order is placed, it will take 4-7 working days or the order to be received but if in case the order is late than the delivery time, then you can track the status of your order using the tracking ID that will be provided to you on your contact number or contact the main office for further information.

Can your products be delivered in any other country Faq?

The product delivery service is till yet not available in other countries.

What will happen if the product is not delivered or the delivery is late?

In case if the order is not delivered or it is late, the payment will be refunded within 10 days after verification.

what is refund policy?

Wellness consultation appointments must be paid for in advance. Refunds for packages are not permitted except under extenuating circumstances and must be accompanied by a written email explanation.